Customer Relationship Administrator

11 March, 2016
Customer Relationship Administrator

Our client is seeking intelligent graduates to join their rapidly growing Customer Relationship Team.

The role requires the ideal candidate to work effectively across a number of teams and processes, providing an opportunity to learn about software licensing and software asset management within a unique and dynamic environment. The Customer Relationship Administrator will support an established customer base through valuable client-facing exposure, requirement gathering, data collection & analysis and the production of documentation and reporting highlighting the value-add service provided by the company.

  • Providing support & assistance to the Licensing and Service Delivery Teams.
  • Supporting regular licensing activities and data analysis tasks.
  • Assisting with the preparation and publishing of detailed reporting for customers.
  • Supporting the Licensing Lead or Software Consultant on license audits and vendor reviews.
  • Actively researching licensing practices and models to maintain industry standard awareness.
Training & Progression
Our client is a rapidly growing company who’ve recently expanded to both the US and Australia. It therefore couldn’t be a more exciting time to join their team. Throughout your employment, you will receive all the on-the-job training needed to learn the ins and outs of the business. Regular soft skills training is also offered given the customer facing capacity of the role. Previous graduates will also act as mentors, some of whom have received multiple promotions within their first year with the business.

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