Energy Specialist – Customer Operations

1 July, 2016
Energy Specialist – Customer Operations

We’re looking for talented people to join their Customer Operations team to contribute to the building of a highly scalable, largely digital operation. Their team of Energy Specialists are charged with removing the complexity from the energy industry. With the overarching company focus on automation and digitization, you’ll help manage and resolve both customer and industry issues whilst contributing to the design and thinking behind innovative technology-lead solutions to prevent them. You do not need experience in the energy or tech market, but instead a desire to learn and to get stuck in to a fast growing company.

  • Delivery of a service that customers will love
  • End to end customer operations including the efficient delivery of customer services, customer onboarding, billing, metering and payments
  • Helping to co-ordinate 3rd party industry partners
  • Contributing to the design, thinking and specification of in house technology to systematize and automate processes
  • Supporting the implementation of new projects and processes across the company
Training & Progression
This company will invest in your professional training and development, providing you with a crash course of all things energy! Prior knowledge of the industry is not essential; you’ll be taught all you need to know.  You must be willing and eager to take on and get involved in a variety of different day-to-day roles, and not be restricted by a job description.  You must have the desire to want to impact the growth of this company in order to succeed.
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