Junior Business Analyst

5 December, 2018
Junior Business Analyst
The Junior Business Analyst will act as our clients Salesforce Superuser and will be expected to drive data management, end-user training and sales reporting on the Salesforce CRM platform. The Junior Business Analyst will be in a unique position with visibility across the business; offering support and assistance to other teams based on the analysis of core business data coming from sales, marketing and customer behaviour. This role is highly data-driven but also requires a level of detail, care and entrepreneurialism to be able to guide the business to success over the long term and grow as the business grows.
Act as the Salesforce Superuser

  • Ensure high-level sales and marketing data quality and accuracy in Salesforce and resolve any data quality related issues
  • Ensure that sales and customer data reconcile between Salesforce and our client space management system
  • Provide weekly, monthly and ad-hoc reporting support to various teams and stakeholders, including, but not limited to sales, marketing and events
  • Respond to ad-hoc data and reporting requests, provide support and manage stakeholder expectations
  • Ensure that all stakeholders have the required level of knowledge of the Salesforce platform by organizing and delivering in-person training and creating training videos
  • Be the first point of contact for requests for change/development within the Salesforce platform

Actively participate in business intelligence projects

  • Actively look for and suggest ways of improvement in analytics capabilities
  • Participate in data and analytics projects

Training & Progression
12-18 months contract with a view to go permanent

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