Client Services & Account Management Intern

16 August, 2016
Jasmine Sherman
Client Services & Account Management Intern

You’ll be primarily focused on providing support to the heads of growth and business development; helping to support their enterprise customers and producing top notch content for all their channels. But think of yourself like a Swiss army knife – they’re a rapidly growing start-up so it’s often a case of all hands on deck!

This is a 3 month internship with potential to go permanent on successful completion.

Writing great copy and insightful content to build the brand:
  • Write insightful and interesting blogs
  • Manage and grow the social media channels (Twitter, LinkedIn and Facebook)
  • Contribute to video production, longer articles, and white papers
Being an in-house guru:
  • Help handle initial enquiries for interested prospects, sending over initial information and setting up demos/meetings (via Tawkto, email and so on)
  • Manage the on-boarding process for new customers, guiding them through setting up their first presentations and being on hand to answer any questions they have
  • Where clients want a managed service, you’ll help to build their events on the platform and upload presentations, build polls etc.
  • Run their technology onsite for events or meetings where the clients want extra peace of mind
As expected from a tech start-up there is a large focus on growth so you’d be helping to generate new leads and build relationships. You’ll be:
  • Supporting at trade shows and exhibitions by manning stands and demo-ing to visitors
  • Getting stuck in with new business campaigns on outbound calls and emails
  • Helping to plan for, set-up, and organise webinars and an Autumn event they’ll be running for their own clients and leads
Training & Progression
You will be working alongside company decision makers, learning from them directly as the team and company grows. Their previous hire quickly transitioned into a permanent position; there is scope to prove yourself and make your mark on the role.

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