Operations Officer

9 November, 2015
Operations Officer

Our client is looking for an enthusiastic self-starter to provide essential support to the organisation in terms of reception, financial transaction processing and essential office services including some IT and HR support.

The purpose of this role is to ensure that the organisation is represented efficiently and courteously at all times, to ensure the accuracy and completeness of relevant financial transactions and to ensure the efficient running of the office.


  • Answer telephone, screen and direct calls
  • Greet and deal with all persons entering organisation professionally
  • Ensure knowledge of staff movements in and out of organisation
  • Monitor visitor access and maintain security awareness

Office Management:

  • Receive and sort mail and deliveries
  • Organise conference and meeting room bookings
  • Co-ordinate meeting and organising catering from CEO and operations team
  • Monitor and maintain office equipment and supplies
  • Tidy and maintain office equipment and supplies
  • Main contact to external vendors i.e. Building manager, Camden Council and Contractors

Financial Transactions Processing:

  • Process all monthly transactions including sales, purchases, bank and cash
  • Bank reconciliations
  • Run monthly payroll process
  • Assist with financial reporting


  • Prepare and maintain contracts and staff information
  • Support recruitment process
  • Support appraisal process
  • Pension administration
  • Monitor and administer staff holiday and sickness days


  • Day to day management of the service provider
  • Monitor backup process
  • Assist CRM database manager as required


  • Provide cover for staff on holiday/absent as appropriate
  • Assistance at events as requested

Training & Progression
You’ll be working in an extremely supportive environment. If you’re motivated and pro-active, then this is the type of opportunity where your development will be actively encouraged. You’ll learn a huge amount in a number of different operational facets and hold real responsibility.

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