Impact of Scaling Tech to Improve Hiring Efficiency
The company we partnered with for this project is a renewable energy provider focused on making energy fair, clean, and simple through the use of technology. They supply 100% green electricity and are working to build a sustainable energy future. Since 2018, we’ve supported them in rapidly scaling their customer service team while maintaining quality, helping to overcome challenges around internal processes and recruitment capability.
54%
Increase requisitions per recruiter
24%
Increase in final offers
14%
Dropouts reduced by
17%
Dropouts in hardest location reduced by
With the deployment of PoppAI and Willo, we’ve seen a clear shift in how effectively we operate. By partnering closely with the internal team, we’ve created space for smaller, more focused teams to take on more without compromising on quality. This has allowed us to dedicate more time to strategic, high-impact work, from engaging candidates and proactively building pipelines to improving the overall experience for hiring managers. The result is a smarter, more agile approach to hiring that adds value where it matters most.
Rachael Leinster
Talent Acquisition Manager | Instant Impact
Our partnership with Instant Impact is phenomenal. In many ways, we’ve created an innovation factory in which we work hand-in-hand to solve clients’ greatest hiring challenges. As a result, we’ve accelerated our journey to becoming one of the category-leading products in our space. Instant’s team is smart, enthusiastic and highly tech-savvy, and I’d strongly recommend them as a valuable partner to any business.
Sam Dhesi
MD | Popp
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