The Policy:

Instant Impact Ltd is committed to ensuring that your privacy is protected. This privacy policy sets out how and why Instant Impact collects, uses and protects any information that you provide when you use this website.

Instant Impact Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. What information do we collect?

We collect the information necessary to be able to find available opportunities and further information needed to assess your eligibility through the different stages of recruitment. We may collect, store and use the following kinds of personal information:

  1. information about your computer and about your visits to and use of this website;
  2. information that you provide to us for the purpose of registering with us, including your name, date of birth and contact details;
  3. information that you provide to us concerning your educational and career history and the contents of your CV;
  4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  5. information that you provide to us for the purpose of using our recruitment and/or consultancy services, including information about your company and your recruitment methods;
  6. any other information that you choose to send to us;
  7. information available through publically available sources, such as LinkedIn, CV Library, Guardian Jobs, Milkround, Total Jobs and other Job Boards and databases that we may use from time to time;
  8. information provided to use by reference or word of mouth, for example if you are recommended by a friend, former employer etc.; and
  9. information provided by an agent/third party acting on your behalf e.g. Contractors’ Limited Company.

2. Collecting sensitive personal information

We may also collect sensitive personal data about you (such as health information). We only collect sensitive personal data from you, and further process this data, where you have given your explicit consent.

By agreeing to this Privacy Policy either in writing or on our website we will take that as explicit consent for us to process any sensitive personal data that you provide or that we are given about you.

3. Use of your personal information

Personal information submitted to us via this website or otherwise will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. administer the website;
  2. improve your browsing experience by personalising the website;
  3. enable your use of the services available on the website;
  4. contact you about our employment opportunities and changes to our service;
  5. match your skills, experience and education with a potential employer and further your prospects of potential employment with that employer;
  6. provide our recruitment and/or consultancy services to you, including to contact you about potential employees and/or new services;
  7. keep internal records;
  8. send you general (non-marketing) commercial communications;
  9. send you email notifications relating to our jobs that we think you might be interested in (you can inform us at any time if you don’t wish to receive these communications);
  10. send you our newsletter and other marketing communications relating to our business, and/or the businesses of carefully-selected third parties, which we think may be of interest to you by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  11. provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  12. deal with enquiries and complaints made by or about you relating to the website;
  13. contact you for market research purposes; and,
  14. keep the website secure and prevent fraud.

4. How long do we keep your personal data for?

We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

When determining the relevant retention periods, we will take into account factors including:

  1. our contractual obligations and rights in relation to the information involved;
  2. legal obligation(s) under applicable law to retain data for a certain period of time;
  3. our legitimate interest where we have carried out a balancing test (see legal basis below);
  4. statute of limitations under applicable law(s);
  5. (potential) disputes;
  6. if you have made a request to have your information deleted; and
  7. guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information once this is no longer needed.

If we do not hear back from you within a reasonable time period, or if you request your account be closed, your personal information will be deleted.

If you do not provide the necessary information or withdraw your consent for the processing if your personal data, we may not be able to match you with available job opportunities.

5. Legal basis for using your information

For prospective candidates, contractors, referees and clients, our processing is necessary for our legitimate interests in that we need the information in order to be able to assess suitability for potential roles, to find potential candidates and to contact clients and referees. We carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interests, before we go ahead with such processing. We keep a record of these balancing tests. You have a right to and can find out more about the information in these balancing tests by contacting us using the details below.

As outlined above, we may also process sensitive data such as health information. In that case we always ask for your consent before undertaking such processing.

For clients, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you.

6. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

We will specifically use your personal data to match your skills, experience and education with a potential employer. If we think you’re well suited to a role and you would like us to recommend you to a client, we will pass them on your CV, contact details, job role, experience as well as a brief outline of why we think you’d be a good fit for the position.

In addition, we may disclose your personal information:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights;
  4. to the purchaser, or prospective purchaser, of any business or asset that we are, or are contemplating, selling; and,
  5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties. For the avoidance of doubt, we will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

7. Security of your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

8. Your rights

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
Rights What does this mean?

1. The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
2. The right of access You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

3. The right to rectification You are entitled to have your information corrected if it’s inaccurate or incomplete.
4. The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
5. The right to restrict processing You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
6. The right to data portability You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
7. The right to object to processing You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
8. The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
9. The right to withdraw consent If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

Please note that we usually act data requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for: baseless or excessive/repeated requests; or, further copies of the same information. Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from whenever we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

9. Third party websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

10. Updating information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the addresses below. We will promptly correct any information found to be incorrect.

11. Data controller

Instant Impact is registered with the Information Commissioner's Office under registration reference Z3304822.

12. Cookies

Our website uses cookies. By using our website, you consent to our use of cookies in accordance with the terms of this policy.

‘Cookies’ are small text files that are stored by your browser (for example, Internet Explorer or Safari) on your computer or mobile phone. We use Cookies to make our website easier to use and to better tailor our products to your interests and needs. They help our website recognise your device and remember information about your visit like your preferences, settings and how you use our website.

We use both “session” cookies and “persistent” cookies on the website and Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies. This information is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you have any questions or concerns regarding this Cookie Policy, please contact us using the details below.

13. Do we transfer your data outside the EEA?

To better match your employee profile with current opportunities we may transfer your personal data to clients and partners in countries outside the EEA. These countries privacy laws may be different from those in your home country. Where we transfer data to a country which has not been deemed to provide adequate data protection standards we always have security measures and approved model clauses in place to protect your personal data.

At present we transfer personal data to the following countries outside the EEA:

  • U.S

To find out more about how we safeguard your information as related to transfers contact us using the details above.

14. How will we contact you?

We may contact you by phone, Skype, Whatsapp, Text, Hangouts, email or social media. If you prefer a particular contact means over another please just let us know.

15. How can you contact us?

If you have any questions about this privacy policy or our treatment of your personal information, or you would like to submit a data subject access request, please write to us by email to contact@instant-impact.com or by post to Instant Impact Ltd (Company No. 07595775), 9 Holyrood Street, London, SE1 2EL, United Kingdom.

Our director, Rob Blythe is the person responsible for data privacy; he can be contacted at the email address above.