Building world-class businesses that people love being a part of

Ways of Working

We’re
People
Focused
We prioritise each others’ well-being and personal growth. We enjoy flexibility & freedom and cultivate an inclusive environment where everyone can be their authentic self. We’re
Open &
Transparent
We operate with transparency so that we all understand the bigger picture. We have access to everything from strategic vision to financial results so that we can all make informed decisions. We See
Everyone
as a Leader
We have a clear accountability structure where everyone operates as an Informed Captain with ultimatedecision-making authority and ownership within their role. We Value
Everyone’s
Input
We love feedback, challenging the status quo and listening to different perspectives - it drives continuous improvement, innovation, and enables us to achieve better results together. We
Have High
Expectations
We have big ambitions. We expect high performance of ourselves and others and we enjoy working in a talent dense team alongside world-class colleagues.

We’re
People
Focused
We prioritise each others’ well-being and personal growth. We enjoy flexibility & freedom and cultivate an inclusive environment where everyone can be their authentic self.
We’re
Open &
Transparent
We operate with transparency so that we all understand the bigger picture. We have access to everything from strategic vision to financial results so that we can all make informed decisions.
We See
Everyone
as a Leader
We have a clear accountability structure where everyone operates as an Informed Captain with ultimate decision-making authority and ownership within their role.
We Value
Everyone’s
Input
We love feedback, challenging the status quo and listening to different perspectives - it drives continuous improvement, innovation, and enables us to achieve better results together.
We
Have High
Expectations
We have big ambitions. We expect high performance of ourselves and others and we enjoy working in a talent dense team alongside world-class colleagues.

See More See Less We are proud of our work and the experiences that we provide. We build meaningful relationships, always looking for new ways to add value. We are innovative, adapting quickly in a changing world. We invest our time in learning and improving. We enjoy celebrating successes, winning in partnership with our colleagues and clients.

Our values shape how we work -
with each other and with our clients

Be
Proud
Build
Trust
Embrace
Change
Continue
Learning
Win
Together

Our values shape how we work - with each other and with our clients

Be
Proud
We are proud of our work and the experiences that we provide.
Build
Trust
We build meaningful relationships, always looking for new ways to add value.
Embrace
Change
We are innovative, adapting quickly in a changing world.
Continue
Learning
We invest our time in learning and improving.
Win
Together
We enjoy celebrating successes, winning in partnership with our colleagues and clients.

Celia Matkins
Talent Acquisition Manager
Instant Impact really is something special. Since joining in 2021, I've never had more fun and been so supported during my career. The flexibility available to work your role around your home life is what every modern-day employer should be doing - and here it's a non-negotiable.
David Kirkham
Talent Acquisition Manager
Having experienced over a decade experience in consultancy, in-house and embedded recruitment - I can safely say the three years spent with Instant Impact have been the best in my career by some distance. They're an employer that truly care about their people, whilst constantly looking forward with innovative ways to be ahead of the market and partnering with some of the most exciting, like-minded companies across the globe. I'm extremely excited about where we're headed!
Megan Fane
Talent Acquisition Partner
I love how Instant impact lets me be my true authentic self and supports me to challenge myself daily.
Rachael Leinster
Talent Acquisition Manager
I love working in a business that has a real drive for innovation and learning, not just for the growth of the business, but also for the entire team. It's also really refreshing to be a part of a business that is open, honest, and transparent, and will support you to develop your career and provide opportunities to help you achieve your goals.
Michael Van Niekerk
Talent Acquisition Partner
Instant Impact is undoubtedly the best company I've had the privilege to be a part of! From starting as a fully remote team member in South Africa to now being based in London, they've provided ample opportunities for career development and progression.
Alice Jones
Talent Acquisition Lead
Working at instant Impact has given me the opportunity to partner with some really interesting clients during their periods of growth, whilst benefiting from the hive mind of knowledge that exists in the business.I have really appreciated the support given to me to develop me professionally during my time here and it's a great culture to be part of.
Sophie Thompson
Talent Marketing Executive
I absolutely love working at Instant Impact because of the environment that's been built to ensure you thrive. I know I am trusted to manage my own workload and schedule and am consistently challenged in the best of ways. I feel comfortable bringing feedback and suggestions all the way up to C-Suite (including our two lovely CEOs who are so involved in the day-to-day running of the business!), and the open-door policy in that regard is something you rarely see in any organisation these days, especially within our industry.
Employee Testimonials

Why Join Us?

75 We’re a team of 75
across the UK, SA
& East Coast USA
41 Countries
recruited
into this year
57 Client
Improvement
Projects YTD
26 Active Clients

75 We’re a team of 75
across the UK, SA
& East Coast USA
41 Countries
recruited
into this year
57 Client
Improvement
Projects YTD
26 Active Clients

Key Benefits

USA Benefit Booklet Employee Enrichment Day Take time to focus on yourself: walk, read, get a massage, recharge, or volunteer. This is additional to annual leave). Generous Holiday Allowance We offer a competitive holiday allowance in each country that we operate in alongside all public/ national holiday off. Financial Freedom You can control your income through performance and progression, with opportunities for pay rises and bonuses. We also offer enhanced pension schemes globally. Truly Flexible Working We have a flexible approach to working hours. Construct your contracted working hours and your week-to-week plan around the client's needs and your own. Enhanced Parental Leave We offer enhanced parental leave globally and we always put family first! Healthcare Benefits You will have access to a range of healthcare benefits dependant on your role and location. Inclusive of health cash plans, and private health insurance. RSA Benefit Booklet UK Benefit Booklet

Our Approach to Equity, Diversity and Inclusion

At Instant Impact, everyone is welcome.

We are committed to maintaining and growing our diverse and dynamic team in the inclusive culture we have built.

Click on the link below to read more about our approach to ED&I.

Our Hiring Process

Given normal operations and time availability on our side (our team gets very busy at times) and the candidates side, it typically takes us two to three weeks to run the recruitment process.

This is an overview of our typical hiring process for roles in our Delivery (Talent Acquisition) function and our Non-Delivery (Growth, Operations, Data, Marketing Teams) function.

Apply here on our Join Our Team Page. 1 15 mins Apply Online We’ll update you within 7 days.
(unless stated otherwise)
2 +/- 7 Days Review
A call or One Way video interview, depending on the role. 3 30 mins Screening Call Focus on experience.
(may include a psychometric test)
4 1 hr 1st Interview
Focus on soft skills.
(may include a psychometric test, presentation, or task)
5 2-3 hrs 2nd Interview
*For senior roles, a 3rd interview may be required 6* 2 hrs 3rd Interview We will phone you with an offer. 7 15 mins Offer You will be introduced to our P&C Team to start the onboarding process. 15 mins Welcome to
Instant Impact

Awards & Accreditation

FAQs

Featured Jobs FAQs

How do I apply?

You can apply right here on our careers page!

Open jobs

You can also apply through our website or LinkedIn by uploading your CV in PDF or Word format. We believe that great applications come in all shapes and sizes, but kindly send any CV in a different format (I.e., Video CV) to talent@instant-impact.com.

Who can apply?

At Instant Impact, everyone is welcome to apply regardless of; age, sexuality, religion, disability, pronouns, neuro-diversity, gender, ethnic group, or beliefs. Instant Impact is actively seeking to hire a diverse workforce so we can continue to celebrate inclusion and diversity in its full.

I don’t feel like I meet all the requirements, should I still apply?

Yes! At Instant Impact we value potential, adaptability, and a willingness to learn. If you meet the majority of the requirements/experience needed, then you should consider applying.

Do you offer reasonable adjustments?

Yes - of course! You will have multiple opportunities within your application and interactions with your recruiter to tell us exactly what reasonable adjustments are needed for you to have a comfortable interview process.

We know that everyone works differently and so we treat everyone on a case-by-case basis, so please let us know what we can do to help you succeed in our recruitment process.

We can change virtual interviews to face-to-face interviews (or vice-versa), we can extend task time for interviews, or offer short breaks during interviews, or anything else you may need to make sure you’re successful!

Do you have an in-office requirement?

Some of our roles have an in-office expectation of 2-3 days per week, which will be made clear on any job advert. However, if you have any questions, please do not hesitate to contact us at talent@instant-impact.com.

Process FAQs

How will I receive my interview invitation?

You will receive your calendar invitation to the e-mail address you provided in your initial application.

Where will my interview take place?

Unless otherwise specified, screening calls will be conducted over the phone or via MS Teams. First-stage interviews will take place on MS Teams, while second or final-stage interviews will be held either on MS Teams or face-to-face, depending on the role and location.

What does the interview process look like?

Our typical interview process consists of 2–3 stages, unless otherwise specified.

The process may begin with a one-way video pre-screening followed by a screening call, or it may start directly with a screening call with a member of our internal team. If successful, this is followed by a first-stage interview with a senior team member. Depending on the role, there may also be a task stage, completed independently, tailored to your experience and skill set (e.g., for a data role, the task might involve working with Excel). The final stage, if reached, will involve at least one senior team member at Instant Impact.

How long will my interview last?

The duration of interviews may vary based on the role and seniority level. However, your initial screening call with our internal recruitment team will usually last 30–45 minutes. Each virtual interview thereafter typically lasts 45 minutes to 1 hour. If you are invited to a face-to-face interview, it will generally last 1–1.5 hours.

Will you send me any preparation for the interview?

Yes, our internal recruitment team will send you some preparation information, such as your interviewer’s LinkedIn profile, a link to our values page, and advice on how to structure your answers before the interview. This will be sent to the e-mail address you provided in your initial application.

What should I wear to my interview?

1st impressions do count so please attend your interview wearing business casual attire. For example, a button-down shirt or blouse, blazer, or a modest sweater.

The use of AI

During your interview process, we will be using an AI bot provided by Metaview. We use this with an aim to be consistent with our interviewing and reduce any potential bias. The AI will be recording your interviews, but don’t worry, if you are uncomfortable with this, we can switch it off!

What questions should I expect to be asked?

Some example questions are:

  • Please give me a high-level overview of your career so far
  • Why did the role at Instant Impact appeal to you?
  • What challenges do you expect to face in this role?
  • Which one of Instant Impact’s values resonates with you?

We will always center questions are the job role and your experience, so please also expect questions that will focus on the skills you have built during your career.

Communication

Between each interview, your internal recruiter will keep you updated on your process via phone call, as well as sending you preparation e-mails before any interview so you feel you are well-equipped!

Feedback

We aim to give constructive feedback to help with your job hunt as soon as possible after your interview.

If you are successful, our internal team will be in touch to deliver to you our offer of employment. You will usually receive a phone call, where you can verbally accept (or reject!) our offer. We will then follow up with a written offer via e-mail.

If you are not successful, our internal team will be in touch with feedback.

How do I give feedback on my interview process?

After your interview process is completed, you will receive a survey via e-mail to give your feedback.

Onboarding FAQs

What does onboarding at Instant Impact look like?

Your first week will be spent getting to understand how we work at Instant Impact. On your first day, you will be welcomed into the team with a company overview presentation, which will take you on the journey of Instant Impact, our values and culture and what to expect from your first week. Throughout the week, you will deep dive into our tech stack and understand our Ways of Working with plenty of 1:1 sessions to ensure you're set up for success.

You will also meet the team through meet and greet sessions to understand their roles and their top tips for success at Instant Impact. You will also be assigned a new joiner buddy to lean on over your first couple of weeks, to really support you to understand the business and how we work.

Will I have support after my initial onboarding?

Of course! You will receive full-support and weekly 1:1s with your manager. You’ll also be partnered with a ‘buddy’ when you join Instant Impact, who will be on-hand to answer any questions or meet for a virtual (or in-person!) chat.

Who do I go to if I need support?

If you need support, you should speak with your manager. However, our People and Culture team is always on hand for support too!